How can customers get help or file a complaint?

How can customers get help or file a complaint?

If something doesn’t seem right or you need help with your account or contest experience: 

    • In-App Support: Profile → Help and Support→ Submit a Ticket. 

    • Response Time: Most support requests are answered within 24 hours. Investigations/complex reviews: 3–5 business days.


    • Related Articles

    • How can customers get help or file a complaint?

      If something doesn’t seem right or you need help with your account or contest experience: · In-App Support: Profile → Help and Support→ Submit a Ticket. · Response time: Most tickets: within 24 hours. Investigations/complex reviews: 3–5 business ...
    • What is your general contact information?

      You can reach us anytime through: Official Website: www.eazy6.com Social Media: • X (Twitter): @eazy6sports (https://twitter.com/Eazy6Sports) • Instagram: @eazy6sports (https://instagram.com/Eazy6App) • TikTok: @eazy6sports ...
    • How can I provide feedback and suggest new features?

      We love hearing from players! Your feedback shapes how Eazy6 grows. You can share ideas and suggestions through: In-App Support: • Go to Profile → Help and Support→ Submit a Ticket. • Write your idea or describe what you’d like to see improved. Our ...
    • Where can I find news about app updates?

      Stay informed about everything new in Eazy6 through: In-App Announcements: The Home screen banner highlights the latest feature updates, contest types, and upcoming sports seasons. Email Updates: Major app releases or feature launches are shared ...
    • How do I give feedback or suggest a feature?

      We want to hear from you. Two ways to send feedback: 1. From inside the app. Tap your profile → Help and Support → Submit a Ticket and choose Feedback / Feature Request as the category. 2. On social. Reply to any of our posts on X, Instagram, or ...