Platform & Location Restrictions. The Services are offered solely through the Eazy6 iOS mobile application and only to users who are physically located within the United States (subject to state-by-state restrictions). We do not currently offer the Services via Android devices or a web browser.
Use of the Services from outside the United States (including U.S. territories) is prohibited, and access may be blocked if your device is detected outside the U.S.
These Terms of Service (the “Terms”) are a legal agreement between you and Oakridge Interactive LLC, and as applicable, its subsidiaries and affiliates (collectively, “Oakridge Interactive,” the “Company,” “we,” “our,” or “us”). Oakridge Interactive owns and operates the Eazy6-branded iOS mobile application (the “Eazy6 App” or “App”), which is available through Apple’s App Store. Through the App we offer free-to-play skill-based contests, paid-entry skill-based daily fantasy sports contests (where legally permitted), and other sports-related contests, tools, and services (collectively, the “Services”). Before accessing or using the Services, please read these Terms carefully, together with any additional terms, rules, guidelines, and conditions that we may publish or provide from time to time for specific contests, promotions, or features (collectively, the “Additional Terms”). The Terms and any applicable Additional Terms together form the agreement between you and Oakridge Interactive governing your use of the Services.
Two Contest Modes. The Services include (a) Free-to-Play Contests, available to all eligible users, which do not require an entry fee and do not award cash, gift cards, or anything else of monetary value; and (b) Paid Contests (also referred to as “Paid DFS Contests”), which are peer-to-peer, pool-based, skill-based daily fantasy sports contests offered only in Eligible Jurisdictions (as defined below), only to users who have completed identity verification, and in which users pay a cash entry fee for the opportunity to win cash prizes distributed from a prize pool. Certain provisions of these Terms apply only to Paid Contests and are clearly identified as such.
Entertainment; Skill-Based. Free-to-Play Contests are offered for entertainment purposes only and do not award cash, gift cards, prizes, promotional rewards, or anything else of monetary value. In-app points, standings, and leaderboard positions for Free-to-Play Contests have no cash or monetary value and may not be sold, transferred, exchanged, or redeemed for cash or for anything else of value. Paid Contests are skill-based contests in which participation choices (“Selections”) are not securities, derivatives, event contracts, or other financial instruments, and users do not buy, sell, or trade predictions, contracts, or positions on real-world events through the Services.
THESE TERMS CONTAIN DISCLAIMERS OF WARRANTIES, DISCLAIMERS OF LIABILITY, AND A BINDING ARBITRATION CLAUSE AND CLASS ACTION WAIVER THAT AFFECT YOUR RIGHTS FOR RESOLVING ANY DISPUTE WITH US, AS WELL AS AN INDEMNIFICATION PROVISION THAT MAKES YOU RESPONSIBLE FOR CERTAIN LOSSES. IF YOU DO NOT AGREE TO THIS COLLECTION OF TERMS, THEN DO NOT USE THE SERVICES. PLEASE READ THEM CAREFULLY.
By creating an account or otherwise accessing and using the Services, you agree to be bound by these Terms, our Privacy Policy, our Player Safety Policy, and all applicable rules that may be published on the Services by Oakridge Interactive, including any applicable contest and/or promotion terms and conditions, which form a legal agreement between you and us. In addition, for compliance and security purposes, we maintain an anti-money laundering and sanctions compliance program and may conduct identity verification, sanctions screening, fraud-prevention checks, and related reviews, and may request additional information from you, as permitted or required by applicable law.
We reserve the right, at our sole discretion, to make changes to these Terms at any time. If we supplement, supersede, or make changes to these Terms, such amended Terms will be posted, and will take effect immediately, unless otherwise stated. For material changes affecting Paid Contests, we will provide advance in-app notice and may require your re-acceptance of these Terms before continued participation. You shall be responsible for reviewing and becoming familiar with any such changes, and your use of the Services following these changes, supplements, or other modifications shall constitute your acceptance of the Terms as amended.
1. These Terms
1.1 You represent and warrant that you have the legal right and ability to agree to these Terms and that you have read, understood, and agree to the Terms with the intent to be legally bound by them.
1.2 To access and use the Services, including to participate in any contests or promotions, you must be at least eighteen (18) years of age and physically located in a U.S. state or other jurisdiction where the Company has elected to make the applicable feature available and where participation is legally permitted (an “Eligible Jurisdiction”). For Paid Contests, you must also meet any higher minimum-age requirement imposed by the law of the state in which you are located. The current list of Eligible Jurisdictions for Paid Contests is displayed in the App and may be updated from time to time as our operating footprint changes. We may verify your age, identity, and location eligibility using reasonable methods consistent with applicable law and our compliance program. If minors (as defined under applicable law) have access to your device, we recommend enabling parental controls to prevent unauthorized access. If we determine that a minor has accessed or used the Services, the applicable account may be closed as permitted by applicable law and in accordance with these Terms.
2. Using the Services
2.1 You must create an account to access the Services. You agree to provide accurate, current and complete information about yourself and to maintain and promptly update any account information to keep it accurate, current, and complete. Only one (1) account per verified person is permitted. Your account is unique to you and non-transferable. For the avoidance of doubt, you may not “co-own” an account with another person or entity. You may not use a username for your account that promotes a commercial venture or a username that we determine, in our sole discretion, is offensive or otherwise violates these Terms. We may require you to change your username or may unilaterally change your username without notice to you, in our sole discretion.
If you set a password, password requirements will be displayed in the App and may be updated from time to time for security purposes. Passwords are not required to create an account because authentication is performed via SMS OTP, unless we make password-based authentication available or required in the future.
2.2 Account security and verification messages may be required to access certain Services, including account login, identity verification, and security-related account activity.
2.3 You consent to transact with us electronically and receive legal notices and other communications electronically, including by email, text messaging, push notifications (in accordance with your device settings), and/or by notices posted on the Services. You agree that any requirement that a communication be sent to you in writing is satisfied by such electronic communication and that you are responsible for maintaining an Internet browser, mobile device or computing equipment capable of accessing the Services and said electronic communications.
2.4 SMS Account Verification (OTP) Program Terms. By providing your mobile number, you consent to receive one-time SMS verification codes and security-related alerts associated with your account. Message and data rates may apply. Message frequency varies based on your activity and security settings. Reply HELP for help, STOP to opt out. Carriers are not liable for delayed or undelivered messages. We do not send marketing texts under the OTP program; OTP is used solely for account verification, login, security, and critical account notifications. If you opt out of OTP or security messages, you may be unable to access your account, including the ability to participate in contests. To request assistance with account access, you must submit a support ticket through the App. If you are unable to access the App, you may contact us using the contact information listed in Section 16.
2.5 To the extent permitted by applicable law, you acknowledge and agree that we may monitor and record communications related to your use of the Services and collect and process geographic location information for compliance, security, fraud prevention, eligibility verification, and service integrity purposes. We reserve the right to report unusual or suspicious activity to the appropriate authorities.
2.6 Location Verification; Anti-Fraud. We use geolocation technology to determine your physical location when you open the App, when you enter any contest, and, for Paid Contests, at the time of deposit, entry, and withdrawal. You must enable device location services; use of VPNs/proxies, Tor, location spoofing, or disabling location services is prohibited and may result in account restrictions, access blocks, suspension, or review as permitted by applicable law. We may block or restrict account set-up, login, contest entry, deposits, and/or withdrawals when we detect VPN/proxy/Tor usage or other attempts to circumvent geolocation or integrity safeguards. Location verification for Paid Contests is enforced server-side and relies on multiple signals, including device-native location services, network-based location indicators, operating-system level device integrity and attestation checks, and supplemental fraud-prevention or network-risk signals.
We may take reasonable steps to protect the Services and the integrity of contests, including monitoring for suspicious activity, enforcing one-account-per-person, and requesting information needed to administer accounts and investigate suspected fraud or abuse. If you do not provide required information within the timeframe specified in our request, your account or access to certain features (including contest entry, deposits, or withdrawals) may be restricted as permitted by applicable law.
2.7 Specific rules, controls, and guidelines for each contest, promotion, or other feature offered through the Services are provided within the App or on the applicable contest or promotion page. Those rules, controls, and guidelines are incorporated into and form part of these Terms. You agree to comply with all such supplemental or additional terms, rules, controls, and guidelines for each contest, promotion, or feature that you access and/or use.
2.8 Contests of Skill
Contests offered through the Services are intended to be skill-based contests. Contest outcomes are determined by users’ Selections and the applicable scoring methodology, which is based on the actual results and official statistics, as made available by the applicable league or data provider, from the real-world sporting events underlying each contest. Users’ skill in analyzing sports data and making accurate Selections is intended to be the predominant factor in success; chance plays only a minor role. For clarity, Selections and entries made through the Services are participation choices only and are not securities, derivatives, event contracts, or other financial instruments, and users do not buy, sell, or trade predictions, contracts, or positions on real-world events through the Services.
2.8.1 Free-to-Play Contests
Eazy6 Free-to-Play Contests allow participation without payment of an entry fee. No purchase is necessary to enter or participate. Contest-specific rules displayed in the App define the applicable format, scoring methodology, and eligibility requirements for each Free-to-Play Contest. Free-to-Play Contests do not award cash, gift cards, prizes, promotional rewards, or anything else of monetary value.
2.8.2 Paid Skill-Based Daily Fantasy Sports Contests
Eligibility. Paid Contests are available only to users who: (a) are at least eighteen (18) years of age, or such higher minimum age as required by the law of the state in which the user is located; (b) are physically located in an Eligible Jurisdiction for Paid Contests at the time of deposit, contest entry, and withdrawal, as verified by our geolocation systems; (c) have successfully completed our identity verification process described in Section 4; (d) are not on any U.S. or applicable international sanctions or restricted-party list; and (e) have not self-excluded from Paid Contests. We reserve the right to verify eligibility at any time and to restrict, suspend, or terminate access to Paid Contests if any of these requirements are not satisfied.
Integrity and Insider Restrictions. The following individuals are prohibited from participating in any Paid Contest: (i) employees, contractors, officers, and directors of Oakridge Interactive and its affiliates, and members of their immediate households (spouses, domestic partners, parents, siblings, children, and any person sharing the same residence); (ii) professional athletes, coaches, team staff, referees, umpires, officials, league or governing-body employees, and sports agents with respect to contests involving events, leagues, or competitions in which they participate or from which they receive or have access to non-public information; (iii) any person with access to non-public or confidential information about the Company’s contests, operations, or data feeds, including Company vendors and service providers with such access; and (iv) any other person prohibited by applicable law. You represent and warrant that you are not in any of the foregoing categories.
Paid Contest Mechanics. Paid Contests are peer-to-peer, pool-based contests. For each Paid Contest, you pay a cash entry fee disclosed on the contest page before entry. A portion of each entry fee is retained by the Company as a platform fee (the “Platform Fee”), which compensates the Company for operating, maintaining, securing, and supporting the Services, including hosting and infrastructure, data and statistics feeds, payment processing, identity verification, fraud and integrity controls, customer support, compliance, and ongoing product development. The remainder of the combined entry fees forms the contest’s cash prize pool, which is distributed to qualifying entries according to the payout structure disclosed for that contest. The Company’s sole economic participation in each Paid Contest is the Platform Fee, except that no Platform Fee is retained for contests refunded under the No Winners Outcome or Contest Cancellation, Void, and Refunds provisions.
Platform Fee. The Platform Fee applicable to a given Paid Contest is disclosed on the contest page before entry and may vary by contest. The Company may add, remove, or modify Platform Fee amounts, rates, or structures from time to time, provided that the applicable Platform Fee is disclosed before entry.
Prize Pool and Payout Structures. The prize pool for each Paid Contest is distributed according to the payout structure disclosed on the contest page before entry. Paid Contests may use one or more payout tiers, fixed payout positions, winner-take-all structures, equal splits among qualifying entries, or other prize-pool distribution methods disclosed in the contest-specific rules. The number of Selections required, the applicable contest format, the scoring methodology, the number of payout tiers or winning positions, the qualifying thresholds for each tier or position, the allocation percentages or prize amounts, and the minimum qualifying threshold required to receive any payout are determined by the Company on a per-contest basis and are disclosed in the App before entry.
The Company may add, remove, or modify contest formats, payout tiers, qualifying thresholds, allocation percentages, prize amounts, and scoring methodologies from time to time, and may offer different payout structures for different contests.
Empty-tier redistribution. If one or more payout tiers have no qualifying entries, but at least one other payout tier in the Paid Contest has one or more qualifying entries, the prize-pool amount allocated to the empty tier or tiers will be redistributed proportionately among the remaining payout tiers that have qualifying entries, unless otherwise required by applicable law. Within each qualifying tier, that tier’s prize-pool amount is divided equally among qualifying entries in that tier, unless the contest-specific rules disclose a different distribution method.
Each qualifying entry is paid according to the payout structure disclosed for that contest. Entries that do not meet the applicable minimum qualifying threshold receive no payout. If no entry in the Paid Contest meets the minimum qualifying threshold, or if no payout tier, winning position, or other payout category has any qualifying entry, the No Winners Outcome provision below applies.
No Winners Outcome. If no entry in a Paid Contest meets the minimum qualifying threshold disclosed on the contest page, the Paid Contest will end with no winners and no cash prizes will be awarded. In that event, all entry fees paid by users for that Paid Contest, including any portion that would otherwise constitute the Platform Fee and any portion that would otherwise fund the prize pool, will be refunded to the entering users’ Player Accounts as soon as practicable after settlement. Refunds for a No Winners Outcome are processed as reversal or credit entries tied to the original entry transactions. Original transaction records are maintained for compliance, reconciliation, and account-history purposes. No amount from a No Winners Outcome rolls over to any future contest, and the Company does not retain any Platform Fee or prize pool amount for that Paid Contest. By entering a Paid Contest, you acknowledge that a contest may end with no winners if no entry meets the minimum qualifying threshold, but in that circumstance your entry fee will be refunded as described in this provision.
Entry Finality. Once an entry into a Paid Contest is submitted, it may not be modified, edited, replaced, or withdrawn, even if the contest remains open and continues accepting additional entries. Entry fees are non-refundable except as expressly provided in these Terms, including the No Winners Outcome provision and the Contest Cancellation, Void, and Refunds provision.
Contest Cancellation, Void, and Refunds. A Paid Contest may be voided or cancelled if: (i) a majority of the underlying real-world events or required players or teams are cancelled, postponed, or rendered invalid; (ii) the underlying data feed fails or is unavailable such that the contest cannot be fairly scored; (iii) a material integrity issue is identified; or (iv) insufficient valid entries remain to conduct the contest fairly. If a Paid Contest is voided or cancelled, entry fees, including any Platform Fee portion, will be refunded to the entering users’ Player Accounts as soon as practicable. Refunds are also provided where expressly required under the No Winners Outcome provision. Refunds are processed as reversal or credit entries tied to the original entry transactions. Original transaction records are maintained for compliance, reconciliation, and account-history purposes. If a Paid Contest is voided or cancelled after payouts have been credited or paid out, the Company may adjust Player Account balances, block or reverse withdrawals pending reconciliation, and take such other action as is necessary to restore accurate settlement, consistent with applicable law.
Settlement and Dispute Window. Results and settlement of a Paid Contest are final and binding seventy-two (72) hours after the contest is marked Settled in the App (the “Dispute Window”). If you wish to dispute a settlement, tier assignment, void, refund, reversal, or payout amount, you must submit a written dispute through the App’s support ticket flow within the Dispute Window. Disputes submitted after the Dispute Window may be declined. If the App’s support ticket flow is unavailable or inaccessible during the Dispute Window, you may submit the dispute using the contact information listed in Section 16, provided that your submission is received within the Dispute Window and includes sufficient information for us to identify your account, the applicable contest, and the transaction or settlement being disputed. This Dispute Window governs settlement, scoring, payout, refund, reversal, void, and cancellation disputes for Paid Contests only; other claims remain subject to the general claim-period and dispute-resolution provisions of these Terms. Submitting a dispute through the App’s support ticket flow is not the same as initiating arbitration or a legal claim under Section 14.
2.8.3 Global Contest Rules (Applicable to All Eazy6 Contests)
The following general rules apply to all Eazy6 skill-based contests, whether Free-to-Play or Paid. Unless expressly stated otherwise in the contest-specific rules displayed in the App, each Eazy6 contest requires users to make the number of Selections disclosed for that contest from a set of eligible players, teams, athletes, or other contest participants. The number of Selections required, applicable sport, eligible participants, statistical category or performance metric, scoring methodology, ordering requirements, and tiebreakers may vary by contest format and will be disclosed in the contest-specific rules.
Selections are participation choices only and are not contracts or tradable positions, and users do not buy, sell, or trade them.
Contest-specific rules displayed in the App define the applicable sport, eligible players, teams, athletes, or other contest participants, statistics, scoring methodology, ordering requirements, payout structure, if applicable, and any tiebreakers for that contest. Contest-specific rules govern the format, scoring, payout, and settlement details for that contest and control over these general rules if there is a conflict.
Contest Formats. Contests may be offered in different formats that determine how user Selections are evaluated. Examples may include, without limitation:
• Best-style contests, such as Best6 or Best3, in which users select the required number of players, teams, athletes, or other contest participants and contest outcomes are determined based on the applicable scoring or ranking criteria, without regard to the exact order of Selections;
• Exacta-style contests, such as Exacta6 or Exacta3, in which users are required to select the top number of players, teams, athletes, or other contest participants specified for that contest in exact order. Contest outcomes are determined based on the applicable scoring or ranking criteria and the order selected. If the contest includes multiple payout tiers, entries may qualify for a payout tier based on the number of required participants correctly identified in the correct positions, as disclosed in the contest-specific rules; and
• Hybrid or other contest formats, in which some Selections may need to be made in a specified order and other Selections may be evaluated without regard to exact order, or in which other scoring, ranking, or payout methods apply.
We may add, remove, rename, modify, suspend, or discontinue contest formats from time to time. The applicable contest format, number of Selections, scoring methodology, ordering requirements, primary statistics or ranking criteria, payout tiers or payout structure, qualifying thresholds, and any tiebreakers are displayed in the contest-specific rules within the App and govern the evaluation and settlement of that contest.
Contest Entry Period and Submission. Entries into a contest will be accepted only during the entry period specified in the contest-specific rules. Contest entry will close upon the earliest occurrence of any of the following:
• the maximum number of total entries for the contest, as specified in the contest-specific rules, has been reached;
• the maximum number of entries permitted per user for the contest, as specified in the contest-specific rules, has been reached by that user; or
• the applicable lock time disclosed in the contest-specific rules, which may be the scheduled start time of the first included real-world sporting event or another disclosed deadline.
Once an entry is submitted, it may not be modified, edited, replaced, or withdrawn, even if the contest remains open and continues accepting additional entries.
Result Calculation and Settlement Timing. We strive to calculate contest results as soon as practicable after the final real-world sporting event included in a contest has concluded and official results become available. However, contest results and related calculations may take up to seventy-two (72) hours to complete due to data verification, corrections, integrity reviews, or compliance checks.
Projections and Other Informational Content. The Services may display projections, estimated statistics, trends, matchup information, and other informational content regarding players, teams, or events. Such information is provided for informational purposes only and is not a guarantee of any real-world performance or contest outcome. Contest scoring, rankings, and settlement are based solely on official results and statistics, as made available by the applicable league or data provider.
Official Results and Data Corrections. Contest results are based on official statistics and results, as made available by the applicable league or data provider, available at the time of settlement. If official results are later corrected, amended, or updated by the applicable league or data source, we may, but are not required to, revise contest results, standings, or payouts. Any such corrections may be made within a reasonable period following settlement where necessary to maintain contest integrity.
2.8.3.1 Player, Team, Athlete, or Participant Participation
Non-Participation. If a selected player, team, athlete, or other contest participant does not participate at all in the underlying real-world event (for example, is inactive, scratched, does not compete, or the event does not occur), that Selection is treated as non-participating for purposes of contest settlement.
Participation Followed by Injury or Removal. If a selected player, team, athlete, or other contest participant participates in the real-world event but is injured, substituted, removed, or otherwise limited after participation has begun, that Selection is considered valid and will be scored in accordance with the contest rules.
Effect of Non-Participating Selections. Each Eazy6 contest requires the number of Selections disclosed in the contest-specific rules.
• An entry will continue to be settled so long as the number of non-participating Selections does not make it mathematically impossible for the entry to be meaningfully ranked under the contest’s scoring and settlement rules.
• If the number of non-participating Selections makes it impossible to fairly score or rank the entry under the contest rules, the entry will be voided.
• If one or more Selections do not participate, but the entry remains eligible to be scored and ranked under the contest rules, the contest entry will be settled using the remaining participating Selections.
The minimum number of participating Selections required for an entry to be scored depends on the contest’s settlement rules, which are displayed in the contest-specific rules.
For Paid Contests, if an individual entry is voided before settlement under this provision, the entry fee for that voided entry will be refunded to the user’s Player Account unless the void is due to fraud, abuse, collusion, use of non-public information, or another violation of these Terms.
Featured Player, Team, Athlete, or Participant Requirements. Certain Eazy6 contests may require the selection of one or more designated featured players, teams, athletes, or other contest participants, which may include selecting such participants in a specified order. If one or more required featured Selections do not participate at all in the underlying real-world event, the affected contest entry will be settled only if the remaining participating featured and non-featured Selections allow the entry to be scored and ranked under the contest’s settlement rules. If the non-participation of required featured Selections makes it impossible to score or rank the entry under the contest rules, the entry will be voided. Contest-specific rules may further define featured Selection requirements, ordering, scoring, and settlement logic.
Ties. If multiple entries are tied, the tiebreaker(s) (if any) shown in the contest-specific rules will apply. If contest-specific rules do not provide for a tiebreaker, tied entries may be treated as tied in the results, and, for Paid Contests, the applicable tier pool will be divided equally among tied qualifying entries. Unless otherwise stated in the contest-specific rules, no additional tiebreakers will be applied.
Disqualification and Integrity Enforcement. We reserve the right to disqualify any entry, suspend or terminate accounts, and withhold, cancel, reverse, or recover prizes or payouts if we determine, in good faith, that a user has engaged in fraud, collusion, automation, abuse of the Services, use of non-public information, or any attempt to manipulate contest outcomes or circumvent platform safeguards.
Extraordinary Events. We are not responsible for delays, cancellations, or disruptions caused by events beyond our reasonable control, including acts of God, weather events, labor disputes, system outages, league decisions, data unavailability, or government actions. In such cases, contests may be delayed, modified, or cancelled as determined by us in good faith.
No Guarantee of Contest Availability. We do not guarantee that any particular contest or format will be offered at any time and reserve the right to modify or discontinue contests without notice.
Final Determinations. All determinations regarding contest settlement, voids, cancellations, disqualifications, entry acceptance, and timing of results are made by us in good faith and are final and binding, subject to the Dispute Window for Paid Contests (Section 2.8.2), applicable law, and the dispute resolution provisions of these Terms.
2.8.4 Leaderboards
We may display in-app leaderboards showing user rankings based on participation or performance in contests. Separate leaderboards may be maintained for Free-to-Play Contests and Paid Contests.
Reset Periods. Unless otherwise stated in the App, leaderboard rankings reset on a weekly basis. Prior rankings do not carry forward after a reset period.
Informational Purposes Only. Except as expressly stated in applicable leaderboard rules displayed in the App, leaderboards are provided for informational and entertainment purposes only and do not constitute official contest results or guarantees of ranking. Leaderboard placement itself confers no cash or monetary value and does not create any entitlement, vested right, or claim of any kind, except where expressly stated in a leaderboard-specific promotion or contest rule.
Updates, Corrections, and Enforcement. Leaderboard rankings may be delayed, provisional, or subject to change due to scoring updates, data corrections, integrity reviews, enforcement actions, or account restrictions. Users who violate these Terms or engage in prohibited conduct may be removed from leaderboards or have rankings adjusted or removed.
No Guarantee of Availability or Accuracy. We do not guarantee the continuous availability, accuracy, completeness, or real-time updating of leaderboards.
2.9 We reserve the right to modify, suspend, or discontinue the Services (including, but not limited to, the availability of any feature, content, or contest format), whether temporarily or permanently, at any time for any reason. You agree that Oakridge Interactive shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Services. Additional access restrictions, eligibility checks, and other account controls may apply for compliance, security, fraud prevention, and player safety purposes as described in the App or in our policies (if any) provided through the Services.
2.10 You may use your account and the Services only for your personal, lawful use of the Services as intended by the Company and in accordance with these Terms. You may not use the Services for any other purpose, including any commercial purpose, unless expressly authorized by us in writing.
3. Player Account, Deposits, Withdrawals, and Promotions (Paid Contests)
This Section 3 applies only to Paid Contests and to users who have completed identity verification and are located in an Eligible Jurisdiction for Paid Contests.
3.1 Player Account
When you complete identity verification and become eligible to participate in Paid Contests, we will maintain a U.S. dollar (USD) account balance associated with your user account (your “Player Account”). Your Player Account is used to fund paid entries, receive eligible cash payouts, receive refunds or reversals where provided under these Terms, and hold available funds pending withdrawal. Your Player Account is not a bank account, does not earn interest, is not insured by the Federal Deposit Insurance Corporation (FDIC) or any other government agency, and is maintained solely for your participation in the Services. Balances in your Player Account are not transferable to any other account or user and may not be used for any purpose other than participating in Paid Contests and withdrawing your own funds, subject to these Terms.
3.2 Deposits
Deposits into your Player Account are processed through a third-party payment services provider engaged by the Company (the “Payment Services Provider”). We may change the Payment Services Provider from time to time. Funds are credited to your Player Account only after the Payment Services Provider confirms successful settlement of the deposit. You authorize us and our Payment Services Provider to process your deposit using the payment method you provide. The minimum deposit amount is ten U.S. dollars ($10), unless we specify a different minimum deposit amount in the App. Maximum deposit amounts and velocity limits may apply as described in the App and in our compliance program, and may be adjusted from time to time based on risk factors, regulatory requirements, or your account history.
You represent and warrant that all funds you deposit are lawfully yours, are derived from lawful sources, and are funded using a payment instrument issued in your own name and that you are authorized to use. Use of stolen, fraudulent, or unauthorized payment instruments, or payment instruments belonging to third parties, is strictly prohibited.
3.3 Withdrawals
You may request a withdrawal of available funds from your Player Account through the App, subject to the requirements of this Section 3.3, our compliance and anti-fraud procedures (including identity verification and sanctions screening), and applicable law. The minimum withdrawal amount is ten U.S. dollars ($10), unless we specify a different minimum withdrawal amount in the App. Withdrawal requests are typically processed within three (3) to five (5) business days, though additional time may be required for compliance review, reconciliation, or due to Payment Services Provider processing times.
Before approving any withdrawal, we may require additional identity verification, source-of-funds information, or other documentation. We will not process withdrawals from accounts that have not completed identity verification, that are subject to an active investigation, that have unresolved chargebacks or disputes, or that are subject to a legal hold, regulatory request, or sanctions freeze.
Return to Funding Source. Where reasonably feasible, we will route your withdrawal to the same payment method used to fund your deposits. Withdrawals to alternative payment methods may be subject to additional verification, documentation requirements, or delay. This policy is intended to support anti-money laundering controls and reduce the risk of payment fraud.
3.4 Chargebacks and Unauthorized Transactions
If you believe a transaction on your account was unauthorized, incorrect, or eligible for a refund under these Terms, you must submit a support ticket through the App before initiating a chargeback so that we can review the transaction and, where applicable, process any refund, reversal, or account adjustment. If you are unable to access the App, you may contact us using the contact information listed in Section 16. Unauthorized, abusive, or bad-faith chargebacks may result in account suspension or termination, forfeiture of pending winnings, and a claim by us to recover the disputed amount and any related fees from your Player Account or through other lawful means. We reserve the right to report chargebacks and related activity to payment networks, credit bureaus, law enforcement, and our Payment Services Provider as permitted by law.
3.5 Inactive Accounts and Unclaimed Property
If your account has had no login activity, entry, deposit, or withdrawal for a period of twelve (12) consecutive months (an “Inactivity Period”), we will attempt to notify you at the contact information on file. If you do not respond within a reasonable period after such notice, or if we are otherwise required by applicable state unclaimed property (escheatment) law, we will handle any remaining Player Account balance in accordance with applicable state law. We do not charge dormancy or inactivity fees against your Player Account balance.
3.6 Promotional Credits and Bonuses
We do not currently offer promotional credits, deposit bonuses, referral credits, or other non-cash rewards for Paid Contests. We reserve the right to offer such promotions in the future, subject to separate promotional terms and conditions posted in the App or otherwise made available to you. Any such promotional credits will be non-transferable, may be subject to playthrough, entry, eligibility, expiration, geographic, verification, or other promotional conditions, and do not constitute cash in your Player Account unless expressly stated in the applicable promotional terms. Nothing in these Terms obligates the Company to offer any promotion.
4. Identity Verification
Before you may make your first deposit, enter any Paid Contest, or make any withdrawal, you must complete identity verification through the Company’s designated third-party identity verification service (the “Identity Verification Provider”). We may change our Identity Verification Provider from time to time. The identity verification process may include:
• Capture of images of the front and back of a valid government-issued photo identification;
• Verification of the authenticity and validity of the identification document;
• Biometric or facial-matching checks against the identification document you provide, including a live selfie or similar liveness check;
• Age verification against the applicable minimum age;
• Address verification; and
• Screening against U.S. and applicable international sanctions, restricted-party, and politically exposed persons (PEP) lists, including those administered by the U.S. Department of the Treasury’s Office of Foreign Assets Control (OFAC).
By initiating identity verification, you consent to the collection and processing of the information and biometric data described above for the purposes of verifying your identity, your age, and your eligibility to use Paid Contests, and for fraud prevention, compliance, and security. Our collection, use, storage, and retention of identity verification data (including biometric data) is further described in our Privacy Policy.
If you decline to provide required identity verification information, if verification fails, or if you are found to be on an applicable sanctions or restricted-party list, we may deny, restrict, or terminate your access to Paid Contests. We may require re-verification at any time if we have reasonable grounds to do so.
5. Responsible Play and Self-Exclusion (Paid Contests)
We are committed to promoting responsible play. The tools and protections described in this Section 5, together with those described in our Player Safety Policy, are available to users of Paid Contests.
5.1 Responsible Play Tools
For Paid Contests, you may set, through the App:
• Daily, weekly, and monthly deposit limits;
• Daily, weekly, and monthly entry-fee limits;
• Session-time and activity limits; and
• Voluntary cooling-off periods of 24 hours, 72 hours, 7 days, or 30 days.
Decreases to your responsible play limits take effect immediately. Increases to your limits, and lifting of cooling-off periods, are subject to a waiting period determined by the Company in accordance with industry standards and disclosed in the App.
5.2 Self-Exclusion
You may self-exclude from Paid Contests for a fixed period of six (6) months, one (1) year, five (5) years, or permanently. During self-exclusion, you may not make deposits, enter Paid Contests, or have an active Player Account balance credited with new contest winnings. Self-exclusion cannot be lifted before the end of the selected period and, for permanent self-exclusion, cannot be lifted at all. We may also honor applicable state-administered self-exclusion registries where required by law.
5.3 Withdrawals During Cooling-Off and Self-Exclusion
During a cooling-off period or while you are self-excluded, you will not be able to deposit funds or enter Paid Contests. You may, however, withdraw your Player Account balance, subject to our standard verification, compliance, and reconciliation procedures. Any pending Paid Contest entries submitted before the cooling-off or self-exclusion period begins will be settled in the ordinary course and any resulting payouts will be credited to your Player Account.
5.4 Responsible Play Resources
If your participation in paid skill-based contests feels difficult to control, or if you would like support managing your contest activity, help is available. The National Council on Problem Gambling (NCPG) operates a 24/7 confidential helpline at 1-800-GAMBLER (1-800-522-4700), with chat and text resources accessible through www.ncpgambling.org. Additional responsible play resources, including state-specific helplines applicable to the state in which you are located, are available in the App’s Player Safety section. The Company will not market Paid Contests to users who are self-excluded or who have set cooling-off periods in effect.
6. Taxes and Reporting
Cash prizes and net winnings from Paid Contests may be taxable to you under federal, state, and local tax law. You are solely responsible for determining, reporting, and paying any taxes that apply to your winnings, and we recommend that you consult a qualified tax professional. We will comply with applicable tax reporting obligations, which may include issuing IRS Form W-2G, Form 1099-MISC, or other tax forms, and may require you to provide a Taxpayer Identification Number (TIN) or Social Security Number (SSN), a completed IRS Form W-9, and other information when required. We may withhold taxes from payouts or withdrawals where required by law. Failure to provide required tax information may result in withholding, restriction of withdrawals, or account suspension, as permitted by law.
7. License and Intellectual Property
7.1 As between you and us, we own the Services, including, without limitation, all software, text, graphics, tools, links, code, recommendations, and other content or material provided in or through use of the Services, and all worldwide intellectual property rights in the foregoing.
7.2 We grant you a limited, personal, revocable, non-transferable and non-exclusive right and license to access and use the Services, in accordance with these Terms, for your personal and non-commercial use, as the Services were intended to be used. Any software provided through or used to operate the Services is licensed, not sold, to you by us, and such license is limited to object code only. Please note that our Services contain software governed by the license of a third-party, and you agree to abide by the terms and conditions of the same by using the Services. Except as expressly permitted herein, you must not, nor enable any other person to, rent, lease, lend, sell, redistribute, sublicense, copy, reverse engineer, decompile, translate, modify, rent, use as a service bureau, distribute copies of, adapt, create derivative works based on, or otherwise inappropriately use the Services.
7.3 Any trademark, service mark, copyright, logo, tradename, and/or the like (collectively, the “Marks”) contained in the Services, whether or not appearing in large print or with the trademark symbol, belongs exclusively to us or our licensors, and you may not use or display such Marks without our express written permission. Nothing in these Terms grants you any right to use our, or any third-party’s, Marks.
7.4 You may elect to provide Oakridge Interactive with feedback regarding the Services, including but not limited to the same being in the form of ideas, suggestions, proposals, and/or examples (whether the same is solicited by Oakridge Interactive or not) (collectively, the “Feedback”). You hereby agree to provide an exclusive, perpetual, irrevocable, worldwide, royalty-free license, with the right to sub-license, in connection with any and all of your relevant intellectual property and/or other rights, to Oakridge Interactive such that it may use, publish, disclose, display, perform, copy, make, sell, commercialize, and/or exploit (for payment or otherwise) the Feedback in any manner and via any medium that Oakridge Interactive selects, without any requirement to reference You as a source or provide any consideration.
8. User Content
8.1 “User Content” means data, information, files, text, images, or other content that you submit, post, or otherwise make available through the Services. You retain any rights you may have in your User Content. By submitting User Content, you grant the Company and its service providers a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to host, store, use, reproduce, modify (e.g., for technical formatting), display, perform, publish, distribute, and create derivative works of your User Content solely as reasonably necessary to operate, provide, maintain, protect, improve, and promote the Services, and to comply with applicable law and enforce these Terms. You are fully responsible for your User Content and represent and warrant that you have all rights necessary to grant this license and that your User Content does not violate these Terms or applicable law.
8.2 You use any information contained in User Content at your own risk. We have the right, in our sole discretion, but no obligation or duty, to monitor, review, edit, remove, delete, disable, refuse, restrict, and/or terminate access to your User Content or the Services, in whole or in part, at any time, without prior notice and in our sole discretion, for any or no reason. Where authorized by law, if you would like to request removal of User Content that you have posted to the Services, you must notify us by emailing legal@oakridgeinteractive.com or by mailing your request to the address listed in Section 16. Even where we agree to remove User Content in accordance with applicable law, this may not result in complete or comprehensive removal of the User Content from the Services.
8.3 Digital Millennium Copyright Act Notice: If you are a copyright owner, authorized to act on behalf of one, or authorized to act under exclusive right under copyright, please report alleged copyright infringements taking place on the Services by contacting us and including the following information:
• Identification of the copyrighted work claimed to have been infringed;
• Identification of the allegedly infringing material on the Services that is requested to be removed;
• Your name, address, and daytime telephone number, and an e-mail address if available, so that we may contact you if necessary;
• A statement that you have a good faith belief that the use of the copyrighted work is not authorized by the copyright owner, its agent, or the law;
• A statement that the information in the notification is accurate and, under penalty of perjury, that the signatory is authorized to act on behalf of the owner of an exclusive copyright right that is allegedly infringed; and
• An electronic or physical signature of the copyright owner or someone authorized on the owner’s behalf to assert infringement of copyright and to submit the statement.
8.4 If you believe that material you posted on the Services was removed or access to it was disabled by mistake or misidentification, you may file a counter-notification with us, which must include:
• Your physical or electronic signature;
• An identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access disabled;
• Adequate information by which we can contact you (including your name, postal address, telephone number, and, if available, e-mail address);
• A statement under penalty of perjury by you that you have a good faith belief that the material identified above was removed or disabled as a result of a mistake or misidentification of the material to be removed or disabled; and
• A statement that you will consent to the jurisdiction of the Federal District Court for the judicial district in which your address is located (or if you reside outside the United States for any judicial district in which the Services may be found) and that you will accept service from the person (or an agent of that person) who provided the Services with the complaint at issue.
8.5 Notice of claims of copyright infringement on the Services (and counter-notices) can be sent to us via email at legal@oakridgeinteractive.com, or to the following location:
Oakridge Interactive LLC, 101 Crawfords Corner Road, Ste. 4116, Holmdel, NJ 07733
9. Prohibited Conduct
9.1 When accessing and/or using our Services, you agree that you will not: (a) use our Services for fraudulent or abusive purposes; (b) use our Services in violation of any applicable law, regulation, or requirement, and/or the intellectual property, privacy, or similar rights of us or any other person; or (c) otherwise take any action that you know or reasonably should know is improper, unfair, fraudulent, or otherwise adverse to the operation of the Service or in any way detrimental to us or other users. Without limitation, you agree not to:
• Create, or attempt to create, more than one (1) account;
• Sell, transfer, or allow another person to use your account or profile;
• Use an account that does not belong to you;
• Falsify any personal information required to create an account, complete identity verification, fund your Player Account, or enter a contest or promotion;
• Use the Services for any illicit, illegal, or fraudulent purposes, including money laundering, terrorist financing, or structuring transactions to avoid reporting thresholds;
• Fund your Player Account using stolen, fraudulent, or unauthorized payment instruments, or using payment instruments not issued in your own name;
• Collude with any other individual(s) in an attempt to circumvent these Terms or to influence the outcome of any contest;
• Participate in any contest involving an event or competition about which you possess non-public information;
• Use the Services in any way through unauthorized methods such as unauthorized scripts, bots, emulators, or other automated means, or to cheat or design or assist in cheating;
• Transfer funds between Player Accounts or between your account and any other user’s account;
• Circumvent, or attempt to circumvent, geolocation, age verification, identity verification, deposit limits, entry limits, cooling-off periods, self-exclusion, or any other platform safeguard;
• Disguise, anonymize, or hide your IP address, the source of your payment, or the source of any User Content that you may upload;
• Monitor, use, copy, or “scrape” any Services content or information about other users, or upload anything that collects information, including ‘pixel tags’ and cookies;
• Remove or amend any proprietary notices or other ownership information from our Services or attempt to decompile, reverse engineer, disassemble, or hack any of our Services;
• Defeat or overcome any of our encryption technologies or security measures or otherwise circumvent technological measures designed to control access to, or elements of, our Services, or upload or submit to the Services software viruses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment and/or in any way harm a Oakridge Interactive user and/or Oakridge Interactive;
• Use our Services for any commercial or business purpose or for the benefit of any third party or to send unsolicited communications;
• Violate any portion of these Terms; or
• Abuse the Services in any way, including but not limited to, abusing Oakridge Interactive customer support and/or other employees.
9.2 If we have reason to suspect or learn that you are violating these Terms, we may investigate, prohibit any and all current or future use of the Services by you, withhold, cancel, reverse, or recover any payouts or Player Account balance attributable to the prohibited conduct, and/or take legal action as necessary including bringing a lawsuit for damages caused by the violation.
9.3 You further agree not to upload, communicate, transmit or otherwise make available any User Content: (a) that is or could reasonably be viewed as unlawful, harmful, harassing, defamatory, libelous, obscene or otherwise objectionable; (b) that is or could be viewed as invasive of another’s privacy; (c) that is likely to, or could reasonably be viewed as likely to, incite violence or racial or ethnic hatred; (d) which you do not have a right to make available lawfully (such as inside information, information which belongs to someone else, or confidential information); (e) which infringes any intellectual property right or other proprietary right of others; or (f) which consists of any unsolicited or unauthorized advertising, promotional materials, ‘junk mail’, ‘spam’, ‘chain letters’, ‘pyramid schemes’ or any other form of solicitation. We have the right to remove User Content from our Services if we decide in our sole discretion that it results in or is a breach of any part of these Terms, or that it may bring us or our Services into disrepute. However, you acknowledge that we do not have an obligation to actively monitor User Content and we make no undertaking to do so.
10. Warranties and Disclaimer
10.1 TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED ON AN “AS IS,” “AS AVAILABLE,” AND “WITH ALL FAULTS” BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL REPRESENTATIONS AND WARRANTIES, EITHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, TITLE, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO REPRESENTATION OR WARRANTY THAT YOUR USE OF THE SERVICES IS LAWFUL FOR YOU IN ANY PARTICULAR JURISDICTION, AND YOU ARE SOLELY RESPONSIBLE FOR COMPLIANCE WITH APPLICABLE LAWS. WE MAKE NO REPRESENTATION OR WARRANTY THAT THE SERVICES WILL BE AVAILABLE AT ALL TIMES OR BE FREE OF ERROR, OR THAT ANY INFORMATION PROVIDED THROUGH THE SERVICES (INCLUDING CONTEST RESULTS OR STATISTICS) WILL BE ACCURATE, COMPLETE, OR CURRENT. YOU ASSUME ALL RISK FOR ANY DAMAGE TO YOUR MOBILE DEVICE OR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM OBTAINING OR USING THE SERVICES. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM US OR THROUGH THE SERVICES SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.
10.2 There will be times when our Services or a part or parts of them are not available for technical or maintenance related reasons, whether on a scheduled or unscheduled basis. Additionally, you are responsible for the internet connection and/or mobile charges that you may incur for accessing and/or using our Services.
10.3 You acknowledge and agree that your display name, scores, and other related details (including, for Paid Contest leaderboards, cash winnings) may be displayed to other users in connection with use of the Services.
10.4 The Services may provide links or access to third-party websites, services, and payment functionalities outside of our control, including those of our Payment Services Provider, Identity Verification Provider, and other service providers. We do not endorse, recommend, or otherwise accept responsibility for any of these third-party websites or services, and we make no representation or warranties of any kind regarding them. We are not responsible for their content, quality, nature, reliability, privacy, data security, or other practices or their handling of information you make available to them. Your dealings with these third parties, and any terms, conditions, warranties, or representations associated therewith, are solely between you and such third parties. We encourage you to review their applicable terms and policies.
11. Limitation of Liability
11.1 Nothing in these Terms shall limit or exclude any liability that, under applicable law, cannot be limited or excluded.
11.2 TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM AND WILL NOT BE LIABLE FOR ANY DAMAGE (INCLUDING, WITHOUT LIMITATION, DIRECT, INDIRECT, PUNITIVE, SPECIAL, INCIDENTAL, CONSEQUENTIAL, AND/OR EXEMPLARY DAMAGE (INCLUDING, WITHOUT LIMITATION, BODILY HARM, EMOTIONAL DISTRESS, LOSS OF BUSINESS, REVENUE, PROFITS, GOODWILL, OR OTHER ECONOMIC ADVANTAGE)) ARISING OUT OF OR IN CONNECTION WITH THE POSSESSION, USE, AND/OR MALFUNCTION OF THE SERVICES, INCLUDING BUT NOT LIMITED TO: (A) ANY STATEMENT OR CONDUCT OF YOU OR ANY OTHER USER OR THIRD PARTY ON THE SERVICES; (B) STOPPAGE OF USE BY YOU DURING OR AFTER COMMENCEMENT OF USE OF THE SERVICES; (C) THE USE OR INABILITY TO USE THE SERVICES; (D) ANY ACTIONS WE TAKE OR FAIL TO TAKE AS A RESULT OF COMMUNICATIONS YOU SEND TO US; (E) THEFT, TAMPERING, DESTRUCTION, OR UNAUTHORIZED ACCESS TO, OR ALTERATION OF, ENTRIES, IMAGES, OR OTHER USER CONTENT OF ANY KIND; (F) ANY PHYSICAL ACTIVITY, PERSONAL INJURY, OR PROPERTY DAMAGE ARISING FROM OR RELATED TO YOUR USE OF THE SERVICES; (G) DATA THAT IS PROCESSED LATE OR INCORRECTLY OR IS INCOMPLETE OR LOST, INCLUDING ANY INACCURATE ENTRY INFORMATION; OR (H) ANYTHING OTHERWISE ARISING OUT OF OR RELATING TO THESE TERMS, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING WITHOUT LIMITATION NEGLIGENCE), OR ANY OTHER LEGAL THEORY, AND EVEN IF WE HAVE PREVIOUSLY BEEN ADVISED OF, OR REASONABLY COULD HAVE FORESEEN, THE POSSIBILITY OF SUCH DAMAGES.
11.3 TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR AGGREGATE LIABILITY TO YOU IN CONNECTION WITH THE SERVICES OR UNDER THESE TERMS IS LIMITED TO THE GREATER OF (A) THIRTY U.S. DOLLARS ($30.00); OR (B) THE TOTAL NET ENTRY FEES (ENTRY FEES PAID LESS ANY REFUNDS RECEIVED) YOU PAID TO US FOR PAID CONTESTS DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM. ALLOWABLE CLAIMS, IF ANY, WHICH YOU MAY BRING AGAINST OAKRIDGE INTERACTIVE MUST BE BROUGHT NO LATER THAN SIX (6) MONTHS AFTER THE DATE OF THE EVENT THAT GAVE RISE TO THE CLAIM, AND YOU HEREBY WAIVE ANY RIGHT TO BRING ANY CLAIM NOT BROUGHT WITHIN SUCH PERIOD. NOTHING IN THIS SECTION LIMITS THE 72-HOUR DISPUTE WINDOW FOR PAID CONTEST SETTLEMENTS IN SECTION 2.8.2.
12. Indemnity
12.1 You agree to indemnify, release, defend, and hold harmless Oakridge Interactive LLC and its parents, subsidiaries, affiliates, and agencies, as well as the officers, directors, employees, shareholders, and representatives of any of the foregoing entities, from and against any and all losses, liabilities, expenses, damages, costs (including reasonable attorneys’ fees and court costs), claims, and/or actions of any kind whatsoever arising or resulting from your use of the Services, your violation of these Terms, your funding of your Player Account with unauthorized or unlawful funds, and any of your acts or omissions that implicate publicity rights, defamation, and/or invasion of privacy. Oakridge Interactive reserves the right, at its own expense, to assume exclusive defense and control of any matter otherwise subject to indemnification by you and, in such case, you agree to cooperate with Oakridge Interactive in the defense of such matter.
13. Termination and Suspension
13.1 You may delete the App from your device at any time. You may also request to permanently close your account by submitting a support ticket through the App. If you are unable to access the App, you may submit your account-closure request using the contact information listed in Section 16 or by mail at the address below:
Oakridge Interactive LLC, Attn: Customer Support
101 Crawfords Corner Road, Ste. 4116, Holmdel, NJ 07733
To help us process your request, we may require information sufficient to verify your identity, confirm account ownership, and complete any required compliance, anti-fraud, settlement, or withdrawal review before closing the account.
13.2 We may suspend, change, or terminate these Terms and/or your access to the Services or portions of the Services immediately and without notice, for any reason, including without limitation: (a) your breach of these Terms; (b) a request by law enforcement or other government agency; (c) our discontinuation of or material modification to the Services; (d) an unexpected technical or security issue or problem; (e) your inactivity; or (f) any suspected fraud, money laundering, sanctions violation, chargeback abuse, or integrity risk.
13.3 If you close your account, or if we suspend or terminate your account in accordance with these Terms, you may lose access to certain features, contest entries, standings, and other information associated with your account, subject to these Terms and applicable law. If your Player Account has a positive balance at the time of closure, we will, subject to applicable identity verification, compliance, anti-fraud, chargeback, and settlement requirements, return that balance to you using a permitted withdrawal method, where reasonably feasible to the same payment method used to fund deposits, or, where required, handle the balance in accordance with applicable state unclaimed property law. Balances attributable to fraud, chargeback abuse, or other violations of these Terms may be forfeited to the extent permitted by law.
13.4 You acknowledge and agree that your account is provided for access to the Services and does not constitute a property right. We may suspend, terminate, modify, or delete accounts (including restricting access to contests and Paid Contest features) in accordance with these Terms, including for compliance, security, fraud prevention, legal, and integrity reasons, with or without notice where permitted by law.
14. Governing Law and Mandatory Arbitration
14.1 PLEASE READ THIS SECTION CAREFULLY BECAUSE IT AFFECTS YOUR RIGHTS. BY AGREEING TO MANDATORY BINDING ARBITRATION, YOU WAIVE YOUR RIGHT TO LITIGATE DISPUTES THROUGH A COURT AND TO HAVE A JUDGE OR JURY DECIDE YOUR CASE. THIS SECTION ALSO INCLUDES A CLASS ACTION WAIVER.
14.2 These Terms shall be governed by, and construed in accordance with, the laws of the State of New Jersey without regard to conflict of law principles. If any clause or provision of these Terms is found to be invalid by any authority having competent jurisdiction, the invalidity of such clause or provision shall not affect the validity of the remaining clauses or provisions of these Terms, including the class action waiver to the fullest extent permitted by law. You expressly agree that if you dispute the validity or enforceability of the arbitration provision and/or class action waiver in these Terms, you shall bring such dispute in the state or federal courts located in New Jersey, and you expressly consent and agree to submit to the exclusive personal jurisdiction and venue of such courts. For purposes of the arbitration agreement, the seat of arbitration shall be New Jersey; hearings may be conducted remotely (e.g., by teleconference or videoconference) as provided in Section 14.6 unless an in-person hearing is required or determined appropriate by the arbitrator under the applicable rules.
14.3 All claims arising in connection with your use of the Services should be reported and brought to our attention as soon as possible in a written statement delivered to: Oakridge Interactive LLC, Attn: Legal, 101 Crawfords Corner Road, Ste. 4116, Holmdel, NJ 07733, and/or via email to legal@oakridgeinteractive.com. The parties shall use their best efforts to settle any dispute, claim, question, and/or disagreement directly through consultation and good faith negotiations, which shall be a precondition to either party initiating a lawsuit or arbitration. To the maximum extent permitted by law, you permanently and irrevocably waive your rights to bring any claim in connection with your use of the Services unless you bring it within six (6) months of the date of the event giving rise to such claim. The foregoing does not shorten or modify the 72-hour Dispute Window for Paid Contest settlement disputes set forth in Section 2.8.2, which governs such disputes exclusively.
14.4 EXCEPT FOR DISPUTES THAT QUALIFY TO BE HEARD IN SMALL CLAIMS COURT, TO THE FULLEST EXTENT PERMITTED BY LAW, ALL DISPUTES ARISING OUT OF OR RELATED TO THESE TERMS OR ANY ASPECT OF THE RELATIONSHIP BETWEEN YOU, ON THE ONE HAND, AND OAKRIDGE INTERACTIVE OR ANY OF ITS AFFILIATES, LICENSORS, OR SUPPLIERS, ON THE OTHER HAND, WHETHER BASED IN CONTRACT, TORT, STATUTE, FRAUD, MISREPRESENTATION, OR ANY OTHER THEORY, WILL BE RESOLVED THROUGH FINAL AND BINDING ARBITRATION BEFORE A NEUTRAL ARBITRATOR INSTEAD OF IN A COURT BY A JUDGE OR JURY.
14.5 YOU AGREE THAT OAKRIDGE INTERACTIVE AND YOU ARE EACH WAIVING THE RIGHT TO TRIAL BY A JURY. NEITHER YOU NOR WE WILL PARTICIPATE IN A CLASS ACTION OR CLASS-WIDE ARBITRATION FOR ANY CLAIMS COVERED BY THESE TERMS. BY USING THE SERVICES, YOU ARE GIVING UP YOUR RIGHT TO PARTICIPATE AS A CLASS REPRESENTATIVE OR CLASS MEMBER IN ANY CLASS CLAIM YOU MAY HAVE AGAINST US INCLUDING ANY RIGHT TO CLASS ARBITRATION OR ANY CONSOLIDATION OF INDIVIDUAL ARBITRATIONS. YOU ALSO AGREE NOT TO PARTICIPATE IN CLAIMS BROUGHT IN A PRIVATE ATTORNEY GENERAL OR REPRESENTATIVE CAPACITY, OR CONSOLIDATED CLAIMS INVOLVING ANOTHER PERSON’S ACCOUNT, IF WE ARE A PARTY TO THE PROCEEDING.
14.6 The arbitration will be administered by JAMS in accordance with the provisions of its Comprehensive Arbitration Rules or Streamlined Arbitrations Rules, as appropriate, excluding any rules or procedures governing or permitting class actions. The JAMS Rules governing the arbitration may be accessed at www.jamsadr.com/rules-comprehensive-arbitration/ or by calling JAMS at (800) 352-5267. The arbitrator will conduct hearings, if any, by teleconference or videoconference, rather than by personal appearances, unless the arbitrator determines upon request by you or us that an in-person hearing is appropriate. Any in-person appearances will be held at a location that is reasonably convenient to the parties with due consideration of their ability to travel and other pertinent circumstances. If the parties are unable to agree on a location, such determination will be made by the arbitrator. If you are able to demonstrate that the costs of arbitration will be prohibitive as compared to the costs of litigation, we will, to the extent required to make this section enforceable, pay as much of your filing and hearing fees in connection with the arbitration as the arbitrator deems necessary to prevent the arbitration from being cost-prohibitive. The arbitrator will be bound by these Terms, when not in conflict with applicable law, and the arbitrator’s decision will be binding and final, subject only to limited right of judicial review provided under the Federal Arbitration Act. The arbitrator will have authority to award temporary, interim, or permanent injunctive relief or relief providing for specific performance of these Terms, but only to the extent necessary to provide relief warranted by the individual claim before the arbitrator. If the arbitrator decides that either the substance of your claim or the remedy you asked for is frivolous or brought for an improper purpose, we may use the applicable JAMS Rules to determine whether you are responsible for the filing, administrative, and arbitrator fees. The award rendered by the arbitrator may be confirmed and enforced in any court having jurisdiction thereof. Notwithstanding any of the foregoing, nothing in these Terms will preclude you from bringing issues to the attention of federal, state, or local government agencies (including state gaming, consumer protection, or attorney general offices) or from seeking public injunctive relief in court where that right cannot be waived under applicable state law.
14.7 To not be bound by the arbitration agreement set forth in this section, within thirty (30) days of first using our Services, you must notify Oakridge Interactive in writing of your intent to opt out of the arbitration provisions. The written intent to opt out must include your first and last name, username, and a clear statement that you intend to opt out of arbitration, and must be provided either by: (a) sending an email to legal@oakridgeinteractive.com; or (b) sending a letter to the following address:
Oakridge Interactive LLC, Attn: Legal
101 Crawfords Corner Road, Ste. 4116, Holmdel, NJ 07733
15. General
15.1 These Terms constitute the entire agreement between you and us relating to its subject matter and supersede all prior agreements, undertakings, representations, warranties, and arrangements of any nature relating to the same. Each party acknowledges that it has not been induced to enter into these Terms by any representation or warranty other than those contained in these Terms.
15.2 Upon termination of your account, your license to use the Services terminates. All provisions of these Terms which by their nature should survive termination shall do so, including, without limitation, Sections 2, 3, 4, 5, 6, 7 (except for 7.2), 8, 9, 10, 11, 12, 13, 14, 15, and 16.
15.3 The failure of Oakridge Interactive to comply with any provision of these Terms due to an act of God, hurricane, pandemic, endemic, war, riot, earthquake, terrorism, act of public enemies, actions of governmental authorities outside of the control of Oakridge Interactive, and/or other force majeure event will not be considered a breach of these Terms.
15.4 Use of the Services may involve transmission of data through your carrier or service provider’s network. You are responsible for all carrier, text/SMS, data, or other related fees or charges you incur from your carrier or service provider in connection with or related to your use of the Services. We assume no liability or responsibility for the payment of any charges you may incur.
15.5 We may, from time to time in our sole discretion, develop and provide updates to the Services, which may include upgrades, bug fixes, patches, other error corrections, and/or new features (collectively, the “Updates”). Updates may also modify or delete in their entirety certain features and functionality. You agree that we have no obligation to provide any Updates or to continue to provide or enable any particular features or functionality of the Services.
15.6 You must not use, export, or re-export the Services contrary to any law of the United States and/or any other jurisdiction, including without limitation the Export Administration Regulations of the United States. You represent and warrant that: (a) you are not located in a country that is subject to a United States Government embargo or that has been designated by the United States government as a “terrorist supporting” country; and (b) you are not listed on any United States government list of prohibited or restricted parties.
15.7 We may assign these Terms, in whole or in part, without your consent, but you are always free to terminate your use of the Services. No person who is not a party to these Terms (other than any person specifically identified as a third-party beneficiary) shall have any right under any law to enforce any part of these Terms, and no consent is required from any third party to change these Terms. No failure or delay by us to exercise or enforce any right or benefit under these Terms shall be deemed a waiver of such right or benefit nor operate to prevent or limit the future exercise or enforcement of that right or benefit. If any term or condition of these Terms is held invalid, void, or otherwise unenforceable by any court, governmental agency, or authority of competent jurisdiction, the remainder of these Terms shall remain valid and enforceable.
15.8 Additional Terms for Apple’s App Store. In addition to the other terms set forth herein, the provisions of this section also apply to you if you obtained the Services from Apple’s App Store. These additional terms should not be read to limit any other provision of these Terms and should not be interpreted to affect the meaning of any other provision of these Terms. You acknowledge that these Terms are between you and us only, not with Apple, and Apple is not responsible for the Services. Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the Services. In the event of any failure of the Services to conform to any applicable warranty, you may notify Apple and Apple may, in accordance with its App Store policies, refund any applicable purchase price paid to Apple for the App or an in-app purchase, and, to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the Services. Apple is not responsible for addressing any claim by you or any third party relating to the Services or your possession and/or use of the Services, including, but not limited to: (a) any product liability claim; (b) any claim that the Services fail to conform to any applicable legal or regulatory requirement; and (c) any claim arising under consumer protection, privacy, or similar legislation. Apple is not responsible for the investigation, defense, settlement, or discharge of any third-party claim that the Services and/or your possession and use of the Services infringes any third party’s intellectual property rights. You may access and use the Services only on Apple-branded products that you own or control and as permitted by the usage rules set forth in the App Store Terms of Service. You agree to comply with all applicable third-party terms when using the Services. Apple, and Apple’s subsidiaries, are third-party beneficiaries of these Terms, and, upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary hereunder.
16. Contact and Complaints
16.1 If you have a customer support issue, including an account, transaction, contest, settlement, refund, reversal, withdrawal, or technical-support issue, you must submit a support ticket through the App. If you are unable to access the App, or if your inquiry concerns these Terms, a legal notice, an arbitration opt-out, a copyright notice, a User Content removal request, or another legal matter, you may contact us at:
Oakridge Interactive LLC
101 Crawfords Corner Road, Ste. 4116
Holmdel, NJ 07733
Email: legal@oakridgeinteractive.com
For ordinary customer support matters, please submit a support ticket within the App.