Introduction
Oakridge
Interactive LLC (“Eazy6”, the “Company”) is committed to ensuring that its
platform is operated in a secure, fair, and socially responsible way. Our aim
is to endorse and encourage player safety amongst its players, employees, and
stakeholders. Player safety encompasses the processes, tools, and resources
that allow players to have a fair and safe experience with the Company, while
helping protect them from problem play and unhealthy play patterns. Eazy6 is
committed to complying with applicable laws and platform requirements and to
maintaining controls that support contest integrity, account security, and
player wellbeing.
As part of this
Policy, Eazy6 will:
- Ensure compliance with
applicable laws and platform requirements relating to player safety and user
protection.
- Inform players or prospective
players about the help and assistance they can utilize should they experience
any signs of problem play or unhealthy play patterns.
- Make all reasonable
efforts to avoid marketing to minors, as defined by applicable law and platform
standards.
- Ensure that its
marketing and advertising efforts are responsible and contain any relevant
player safety information required by applicable law and platform standards.
Registration & Verification
A. Prohibition of Underage Players - Identification and
Verification
- Participation by an
underage player is prohibited.
- Before a player can
complete registration and begin their play in the App, the player must accept
Eazy6’s Terms & Conditions and affirm that he or she is at least 18 years
of age.
- Eazy6 will check the
name, age, and location of an individual at registration.
- If a player is confirmed
to be a minor, Eazy6 will undertake the relevant steps required to block that
player’s access.
B. Duplicate
Accounts
- Eazy6 will ensure that a
player is only able to register and maintain one active account.
- Any duplicate accounts
will be flagged and closed by the Company. This process allows the Company to
comply with its fraud and security responsibilities, and it also helps Eazy6
prevent players who may wish to circumvent account restrictions or security controls
applied to their initial account.
- The Company will monitor
for potential duplicate accounts using signals such as duplicate email
addresses, device identifiers, and/or multiple accounts using the same IP
address. Once identified, a soft lock may be applied and Customer Support will
address the issue with the player through email contact.
Monetization & Rewards (Free-to-Play)
The free-to-play
version of the App does not offer prizes, rewards, or gift cards. Users do not
deposit funds in the App and do not receive anything of monetary value based on
participation outcomes.
Player Safety
Information
Eazy6
will ensure that relevant player safety and related information is easily
accessible to players. This information contains details of organizations and
bodies that provide help and assistance to players who may be experiencing
problem play or unhealthy play patterns and their families.
In
providing and directing players to these sources for assistance, Eazy6 aims to
ensure that players experiencing a problem with play can get help and
assistance from a reputable source with expertise in this area.
Account Restrictions (Free-to-Play)
At this time, the free-to-play version of
the App does not include in-app player safety tools such as time outs or
self-exclusion. If a player would like to stop participating, they may request
account restriction or account closure by contacting Customer Support. Players
may also use device-level controls (such as Apple iOS Screen Time) to help
manage app access and play time.
Player
Activity Monitoring
Player
activity will be monitored for behavior that may indicate a possible concern or
Player Safety issue. If concerns are identified, Eazy6 may contact the player
to determine whether these concerns are warranted and whether further actions
(including account restrictions) are appropriate. Activity monitored may include, but is not
limited to:
- Time played.
- Frequency of contest entry and
play sessions.
- Significant increases in
time played or repeated extended sessions.
- Repeated attempts to
circumvent account restrictions, security controls, or other safeguards; and
Prohibitions on Advertising to Minors
Eazy6 will not
market exclusively or primarily to minors, as defined by applicable law and
platform standards. To ensure that Eazy6 marketing does not target minors, the
Company will:
- Require all partner
media outlets or other entities to agree to take reasonable measures not to
target minors on behalf of Eazy6;
- Make reasonable efforts
to ensure that advertising networks do not place Eazy6 material in digital
channels that are aimed exclusively or primarily at minors;
- Not use any search
engine optimization terms that target exclusively or primarily minors;
- Require that individuals
or other entities speaking on behalf of Eazy6 on television, radio, or online
outlets understand and acknowledge this aspect of the Eazy6 marketing policy;
and
- Ensure that in-person
promotional events, should the Company hold these in the future, are staffed by
individuals who understand and acknowledge the Eazy6 marketing policy.
Socially Responsible Marketing
Eazy6
will ensure that marketing communications do not suggest that our contests and skill-based
contests are a solution to financial concerns, an alternative to employment, or
a way to achieve financial security. Eazy6 will make player safety information
available to consumers, clearly and conspicuously, in the iOS App.
Eazy6
will communicate the location of such resources, where a player could easily
identify it in each advertisement or other location referencing Eazy6 contests
or skill-based contests. The player safety information will include the name
and toll-free number of at least one reputable source where players can receive
assistance.
Training
Various levels of
Player Safety training are provided to employees and other stakeholders of the
Company, depending on the role of the employee/stakeholder with Eazy6. These
are periodically reviewed to ensure they are up to date with product updates,
platform guidance, trends, and best practices.
Training materials
include but are not limited to the following information:
- Eazy6’s current policies
and procedures related to player safety, account security, and support
escalation
- Red flags that help
identify potential unhealthy play patterns
- How to assist a player
who may be at risk of harm or experiencing compulsive play.
Periodic Review
Eazy6 will conduct
a review of its Player Safety Policy annually or sooner if needed. Any
material changes to the Policy will be reviewed and approved by the Company’s
designated policy owner or their designee.
Record Retention
Eazy6 will
maintain all documentation related to its Player Safety Policy per the
Company’s Data Retention Policy and any other applicable legal requirements.
This will include player history and play activity, customer support contacts
and resolutions related to player safety, as well as marketing and advertising
material.