I see a "something went wrong" error

I see a "something went wrong" error

Generic errors usually fix themselves with a restart. Try:

1. Pull down to refresh on the current screen.

2. Force-close and reopen the app.

3. Check your internet connection — the app needs a stable connection for contest and scoring data.

4. Sign out and back in from Profile → Sign Out.

If the error keeps coming back on the same screen (e.g., one specific contest), submit a ticket and include what you were trying to do and the exact error text. A screenshot helps.

    • Related Articles

    • What should I do if the app won’t load or is crashing?

      Try these quick fixes in order: 1. Force quit and relaunch the app. Swipe Eazy6 closed from your device's app switcher, then reopen it. 2. Restart your device. A full restart clears temporary memory issues that can cause crashes. 3. Update the app ...

    • The app is slow or lagging

      Common causes and fixes: 1. Restart the app. Force-close and reopen. 2. Check your connection. Switch between Wi-Fi and cellular. A stable 5G or LTE connection generally outperforms a weak Wi-Fi signal. 3. Free up device memory. Close other apps you ...

    • I can’t log in — what should I do?

      Try these quick fixes, in order: 1. Check your credentials • Make sure you’re using the correct email and the most recent password. • Tap Forgot Password to reset if needed (watch for the reset email in Spam/Promotions). 2. Confirm app + OS are up to ...

    • How do I contact Eazy6 support and what are the expected response times?

      Best way — and the only way — to reach us: Submit a ticket through your account profile in the Eazy6 Sports app. Profile → Help and Support → Submit a Ticket What to include for the fastest resolution: • Issue type (Account, Scoring, Contest, ...

    • I don't see a contest I entered

      If a contest you remember entering isn't showing up in your My Contests tab: 1. Check Pending vs. Completed. The contest may have settled — open My Contests → Completed 2. Pull down to refresh on the My Contests tab. 3. Check the date range. The ...