The app is slow or lagging

The app is slow or lagging

Common causes and fixes:

1. Restart the app. Force-close and reopen.

2. Check your connection. Switch between Wi-Fi and cellular. A stable 5G or LTE connection generally outperforms a weak Wi-Fi signal.

3. Free up device memory. Close other apps you aren't using.

4. Update the app. Open the App Store and install the latest Eazy6 update.

5. Restart your device. Power off for 15 seconds, then back on.

If slowness happens only around specific games (e.g., contest settlement windows), it's usually the data feed, not your device — give it a few minutes.

    • Related Articles

    • What should I do if the app won’t load or is crashing?

      Try these quick fixes in order: 1. Force quit and relaunch the app. Swipe Eazy6 closed from your device's app switcher, then reopen it. 2. Restart your device. A full restart clears temporary memory issues that can cause crashes. 3. Update the app ...

    • I can’t log in — what should I do?

      Try these quick fixes, in order: 1. Check your credentials • Make sure you’re using the correct email and the most recent password. • Tap Forgot Password to reset if needed (watch for the reset email in Spam/Promotions). 2. Confirm app + OS are up to ...

    • I see a "something went wrong" error

      Generic errors usually fix themselves with a restart. Try: 1. Pull down to refresh on the current screen. 2. Force-close and reopen the app. 3. Check your internet connection — the app needs a stable connection for contest and scoring data. 4. Sign ...

    • Push notifications aren't working

      If Eazy6 notifications aren't arriving, check both sides: iOS side: 1. Open Settings → Notifications → Eazy6. 2. Confirm Allow Notifications is on. 3. Confirm at least one alert style (Lock Screen, Notification Center, Banners) is enabled. In-app ...

    • How do I contact Eazy6 support and what are the expected response times?

      Best way — and the only way — to reach us: Submit a ticket through your account profile in the Eazy6 Sports app. Profile → Help and Support → Submit a Ticket What to include for the fastest resolution: • Issue type (Account, Scoring, Contest, ...