What should I do if the app won’t load or is crashing?

What should I do if the app won’t load or is crashing?

Try these quick fixes in order:

1. Force quit and relaunch the app. Swipe Eazy6 closed from your device's app switcher, then reopen it.

2. Restart your device. A full restart clears temporary memory issues that can cause crashes.

3. Update the app and your iOS version. Install the latest Eazy6 version from the App Store. Make sure your iOS is current — outdated versions can block secure sign-in and cause crashes.

4. Free up storage and close background apps. Low storage or too many open apps can cause Eazy6 to crash. Clear space and close unused apps, then try again.

5. Check your connection. A stable internet connection is required to load contests and view your results. Toggle Airplane Mode off/on, switch between Wi-Fi and cellular, or try a different network.

6. Reinstall the app. Delete Eazy6 and reinstall it from the App Store. This clears any corrupted local caches without affecting your account or points.

If the app still won't load after these steps, contact support from the sign-in screen.

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