I can't log in

I can't log in

A few reasons you might be unable to sign in, and what to do:

• "Invalid phone number." Double-check the country code (+1 for the U.S.). Eazy6 is U.S.-only, so numbers from outside the U.S. will not work.

• OTP code not arriving. Wait 60 seconds and tap Resend. Check your signal and any SMS-blocking apps. If you've recently changed your phone number, see "How do I change the phone number on my account?"

• "Account temporarily locked." Too many recent failed attempts. Wait 30 minutes and try again.

• "Account under review." Submit a ticket — our team will help you resolve it.

• You don't remember your phone number. If you have a backup email on file, use Sign in with Email on the sign-in screen. If not, submit a ticket.

If none of these fit, force-close the app, reopen, and try again.

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